Frequently Asked Questions

CITAD stands for Certified IT Asset Disposition. It’s a professional certification that teaches you how to securely and responsibly dispose of IT assets.
Anyone working in IT asset management, security, or compliance, or anyone who handles old hardware, data, or IT lifecycle management.
Because improper disposal of IT assets can lead to data breaches, legal issues, and environmental harm. CITAD helps you prevent all that.
No, while experience helps, beginners can also take it if they’re willing to learn about ITAD practices.
Everything from data sanitization, hardware destruction, compliance standards, environmental regulations, chain of custody, risk management, and auditing.
It usually takes 2–5 days depending on the training mode and your pace. Online self-paced courses can take longer.
It’s manageable if you study the topics carefully and practice. Real-world examples in training make it much easier.
Typically, the exam has around 100 multiple-choice questions.
You generally need 85% or higher to pass the CITAD exam.
Yes! Many providers, including Certification Mantra, offer online instructor-led or self-paced courses with online exams.
Exam fees alone are around $425, but full training packages with exam access may cost between $2,000–$2,500.
Yes, most providers allow at least one free retake within a certain time frame. Additional retakes may require a fee.
Absolutely! You’ll receive a recognized CITAD certificate proving your ITAD expertise.
Yes, it’s recognized worldwide and respected by employers in IT, security, and compliance fields.
Roles like IT Asset Manager, Security Officer, Compliance Specialist, IT Support Manager, and Data Destruction Technician benefit most.
Yes! Data wiping, degaussing, and physical destruction methods are all core topics.
Absolutely. It covers standards like R2, e-Stewards, and ISO 14001 to ensure eco-friendly IT asset disposal.
Yes, most training providers include mock exams to help you prepare.
Typically, CITAD certification is valid for three years, after which you may need to renew or retake the exam.
Yes, many online programs let you study at your own speed, making it convenient for working professionals.
It’s a mix of both. You learn theory, but real-world scenarios and case studies are heavily included.
No, just access to the training material, a computer, and internet for online courses.
Definitely! Employers value the certification, especially for compliance-heavy or IT security roles.
Yes, many training providers, including Certification Mantra, offer group or corporate discounts.
Yes, typically 90–120 minutes, depending on the provider.
Yes, online proctored exams allow you to take it securely from anywhere.
Yes, software licensing, removal, and secure decommissioning are included.
It’s a process ensuring all IT assets are tracked and secure from collection to disposal.
Follow the training guide, review key topics, practice mock exams, and study real-world ITAD scenarios.
They provide structured, practical training, expert trainers, flexible schedules, and dedicated support for exam success.