ITIL v4 Foundation Course in Hyderabad
100% Pass for ITIL v4 Foundation course Exam in First Attempt only.
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Key Highlights of itil v4 foundation course
- Comprehensive Syllabus
- Real-world Experience
- Guaranteed Success
- Lifetime access to recorded lectures and materials
- High-quality Lectures
- Learn at Your Convenience
- 100 % Job Assistance
Recall the definition of:
a) Service
b) Utility
c) Warranty
d) Customer
e) User
f) Service management
g) Sponsor
Describe the key concepts of creating value with services:
a) Cost
b) Value
c) Organization
d) Outcome
e) Output
f) Risk
g) Utility
h) Warranty
Describe the key concepts of service relationships:
a) Service offering
b) Service relationship management
c) Service provision
d) Service consumption
Describe the nature, use and interaction of the guiding
principles
Explain the use of the guiding principles
a) Focus on value
b) Start where you are
c) Progress iteratively with feedback
d) Collaborate and promote visibility
e) Think and work holistically
f) Keep it simple and practical
g) Optimize and automate
Describe the four dimensions of service management :
a) Organizations and people
b) Information and technology
c) Partners and suppliers
d) Value streams and processes
Describe the ITIL service value system
Describe the interconnected nature of the service value chain
and how this supports value streams
Describe the purpose of each value chain activity:
a) Plan
b) Improve
c) Engage
d) Design & transition
e) Obtain/build
f) Deliver & support
Recall the purpose of the following ITIL practices:
a) Information security management
b) Relationship management
c) Supplier management
d) IT asset management
e) Monitoring and event management
f) Release management
g) Service configuration management
h) Deployment management
i) Continual improvement
j) Change enablement
k) Incident management
l) Problem management
m) Service request management
n) Service desk
o) Service level management
Recall definitions of the following ITIL terms:
a) IT asset
b) Event
c) Configuration item
d) Change
e) Incident
f) Problem
g) Known erro
Explain the following ITIL practices in detail, excluding how
they fit within the service value chain:
a) Continual improvement including:
– The continual improvement model
b) Change enablement
c) Incident management
d) Problem management
e) Service request management
f) Service desk
g) Service level management
What Is itil v4 Foundation Course Certification
What is ITIL
ITIL refers to the IT Infrastructure Library which is an internationally recognized IT services delivery system.
ITIL is a framework for service delivery that has been accepted internationally.
ITIL provides the best methods to IT services management (ITSM) to aid in the standardization of different procedures and stages of stages of the IT lifecycle.
The concept of ITIL began in the early 1980s, when the British Central Computer and Telecommunications Agency (CCTA) recognized the necessity to create a standardization of guidelines to prevent inconsistencies within the ever-changing IT architectures.
The initial ITIL version ITIL was published in 1989.
However, ITIL is constantly updated, and is under the supervision of Axelos. The most recent version, ITIL 4, has changed to accommodate IT administrators’ demands and in adjusting to the latest IT management methods.
In addition to providing the best methods for managing incidents and continuous improvement, ITIL 4 additionally addresses cloud computing as well as automation, AI DevOps, Agile, and more.
ITIL(r) 4 Foundation is the most widely-respected beginning ITIL certification for IT professionals.
The most recent training on the ITIL framework was intended to teach learners about the management of the modern IT-enabled service with a focus on the most important concepts and the common language
that is employed in the ITIL lifecycle of services, how the lifecycle stages are connected with the processes involved, as well as best practices to improve service quality. IT services throughout the IT company
Axelos ITIL Certification Course Importance
Why should you get this ITIL 4 Certification?
Since ITIL is a “framework” designed to be adjusted to balance theory and business demands, it is, therefore, suitable for businesses across many industries, such as entertainment, finance, retail technology, and life sciences.
ITIL 4 can also be adapted depending on the scale of the business and the organizational structure.
It is a real strategic asset for the company it serves by decreasing expenses, assessing resources, and increasing customer satisfaction.
The ITIL 4 certification can make you an invaluable resource.
It will help you comprehend the terms of ITIL used by professionals worldwide and improve your standing within ITIL’s IT community.
ITIL does not mean following strict rules instead, it is about allowing you to use your common sense to create a flexible and adaptable framework to manage IT services.
ITIL builds trust between IT personnel and contractors, suppliers, and business users by establishing an understanding and standard terminology for IT services.
ITIL is a worldwide acknowledged set of best management practices in the world. ITIL certification helps you comprehend the most widely-used concepts, terms, processes, and terminology to boost your company’s growth.
Many organizations across every business sector accept ITIL adoption as a requirement to compete in the marketplace.
Before enrolling in any ITIL training program, knowing the advantages of your productivity and professional advancement is essential.
The main benefits enjoyed by the vast majority of ITIL-certified experts, regardless of their roles in service management and management, are:
Worldwide Recognized Qualification:
ITIL certification establishes an international benchmark for your certification and skills in service management.
Internationally recognized service providers have ITIL accreditation as an essential requirement for professionals in the field of services management, which is why it can help advance your career internationally.
An understanding of Standard Language:
Many service managers employ advanced methods of managing their services but need a basic understanding of the terminology or the processes.
ITIL certification can help you understand the common language and procedures extensively used across the globe.
Innovative Approach to Enhance the Initiatives:
Intelligent professionals can find better ways to showcase their talents and beliefs.
ITIL courses and workshops offer intelligent skills that can help you determine the best way to enhance your efforts.
Aids in Introducing Proactive Culture:
ITIL training gives you the confidence to invent new methods to increase customer satisfaction.
ITIL training can help you concentrate more on your clients’ needs and experiences.
The knowledge gained from using the ITIL Framework and Tools will help improve the quality of service by developing a positive attitude.
Improves Confidence and Capabilities:
The quality of the service provided is contingent on the employees’ abilities, and organizations require competent and competent experts in Services Management to stand out from the competition.
ITIL certification programs are designed to create competent service managers with improved abilities to meet the challenges in specific areas.
This makes you a key contributor To a company’s growth:
ITIL-certified training improves your skills, efficiency, productivity, and ability to improve your relationships with clients and within the company.
ITIL experience helps you to make your processes more efficient by optimizing the utilization of the resources you have available.
A comprehensive approach to getting higher ROI while keeping the focus on risks helps your organization to sustain its growth.
Career Boost:
Successfully completing the ITIL training confers you with an internationally recognized certification and experience consequently, you’re paid higher.
Most project professionals agree that they received a 15 percent salary increase following their ITIL certification, apart from the salary aspect, the broader scope, and more chances to grow.
Practical Training
Advanced Syllabus
Best Stimulations
Axelos ITIL Certification Levels
The Information Technology Infrastructure Library, also known as ITIL, is the leading framework for managing IT services across the globe. ITIL establishes a service lifecycle model that specifies the specific procedures and actions in the development, design delivery, and maintenance of IT services.
ITIL provides four different levels of certification:
ITIL Foundation
ITIL 4 Foundation certification is intended to be an introduction for ITIL 4 and allows applicants to explore IT Service Management from beginning to end.
ITIL Managing professional
The Managing Professional stream gives practical and technical information about IT enabled workflows and services.
ITIL Strategic leader
An ITIL Strategic Leader (SL) You Know how ITIL can help your company to complete the Digital Transformation Journey and become a digital company.
ITIL Master
The ITIL4 Master certification is the most prestigious ITIL certificate. This means that you've mastered not only the theoretical aspects of ITIL techniques, and methods, but you can also apply the Best Practices
Why Choose us for Axelos ITIL Certification Course
Hands on Practice
Hands-on lab exercises with detailed answers.
Best Support
Support provided by our friendly support team
Real-life Case Studies
Realistic and relevant case studies that you can relate to your own projects.
Highly Qualified
Expert team of highly qualified faculty members.
Guidance from Experienced Instructors
Guidance throughout the entire course from highly experienced instructors who are there to help you at every step of the way.
Axelos ITIL Certification Course Objectives
- The key concepts of The ITIL 4 framework that build on Lean, Agile, DevOps and other methodologies and how they allow businesses to create value together
- The seven core principles of ITIL 4
- ITIL service value system
- There are four aspects to service management
- The ITIL practices are discussed, with particular attention to 15 of them, out of which seven will be discussed in depth
Candidates who are taking the ITIL 4 Foundation exam should have a fundamental understanding of how to create useful products and services for customers and their stakeholders, as well as the core concepts that comprise ITIL 4, the four aspects of managing service and the best practices in ITIL 4, and key concepts of agile, lean and DevOps.
It is recommended that candidates should have at the very least 1-2 years of experience working for an IT-related company, but it’s not mandatory
Who Can attend psm 2 Certification
itil v4 foundation Certification elevates you to new heights in your profession and can make you an expert in real-time projects
- IT Managers
- IT Project Managers
- Network Operators
- IT Suppliers
- Help Desk Managers
- Incident Managers
- System Analysts
- System Administrators
- Security Managers
- IT Operations Manager
- Database Administrators
- IT Professionals who are part of ITSM improvement tasks
- Anybody who wants to gain knowledge of the all-new ITIL® 4 best practices
- Anybody who is looking to clear their ITIL® 4 Foundation certification exam
itil v4 foundation Certification Benefits
The primary benefit is that ITIL lets you increase your productivity.
Being certified as an ITIL-certified professional means, you have an improved working method that is exemplary and has the capacity.
It is often noticed that in many companies, there are experts who still need to finish their work and still need to finish.
The result is that the project gets a lot of work and could cause the project to be delayed by an important undertaking deadline.
The entire project is at risk. A certificate from ITIL will allow you to obtain Continuous Service Improvement within a task that has been accepted.
It’s an excellent method to prove your credentials as a professional with a solid background.
It guarantees that you will provide high-quality food and delivery services for the job at hand.
Achieve a high level of trust and expand your knowledge with ITIL training accreditation.
This will allow you to succeed more effectively with your peers and open up more lucrative opportunities to enhance your career.
Furthermore, as you continue striving to attain every stage of certification within ITIL and ITIL, it will allow you to keep your control sturdier in the field.
Your knowledge of the subject will surpass that of your peers who don’t have the certification. The result is an enhanced portfolio.
itil v4 foundation course Exam Format
The format of the exam will aid you in determining a plan to study and take this test in the most efficient method.
The first thing to note is that the maximum allowable duration for ITIL Foundation Exam is 60 minutes.
Second, the test is comprised of 40 total questions.
Further, the exam is based on multiple-choice/multiple-select questions. So, you’ll have several options for each question, and you can use the elimination technique to determine the right option(s).
Additionally, there aren’t negative points for incorrect answers. Therefore, you can test your guessing skills any time you feel it is needed.
The exam fee for ITIL Foundation Exams is USD 324. You’ll need to pay the tax per the laws of your state.
itil v4 Foundation Course Exam Retake Policy
Within a month after the exam failing, students who would like to take an ITIL test must provide a written transcript of their exam results to request an exam voucher to retake.
- These vouchers last for one year, beginning when they were issued.
- Retake vouchers are only valid for online exams.
What Our Students Have to Say
Frequently Asked Questions
According to statistics, nearly 80% of people take the test each time. The test is easy. However, it requires an adequate amount of preparation.
The certification has no prerequisites, and anyone who is curious about the subject can take this test.
The itil v4 foundation Certification exam’s duration is 1 hour.
There’s no restrictions on the number of times you are able to take the test, so long you pay for it.
you must score at least 65% and above in order to pass this test.
You can work in every industry by obtaining PSM 2 Certification
- Information Technology Project Manager
- Information Technology Manager
- Service Delivery Manager
- Senior Project Manager
- Information Technology Director
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